90-Day Warmth Guarantee & Shipping

The 90-Day Warmth Guarantee

Buy your Vestember vest, wear it through the cold, and put it to the test for a full 90 days. If your hands still go numb and it doesn't earn a place in your daily routine, reach out through our Contact page and we'll make it right — a replacement or a full refund of the product price, your choice. No runaround. The risk is ours, not yours.

1-Year Warranty

Every vest is covered for 12 months against defects in the heating system and battery. If a zone stops heating or the battery fails under normal use, we'll repair or replace it free.

Shipping

• Free shipping on every order within the United States.
• Orders are processed within 1–3 business days.
• Estimated delivery is typically 8–16 business days after processing. You'll get a tracking link by email as soon as your order ships.
• Popular sizes sell out in peak winter — order early to avoid restock waits.

Returns & Exchanges

Need a different size or color, or changed your mind? See our full Refund & Returns Policy — easy exchanges and refunds within the 90-day window on items in resellable condition with the battery included.

Questions?

Reach us through our Contact page — a real person will get back to you.